Program Director, Facilitator, Speaker

C.E.O. and Director: Program Creation and Facilitation
B.A. (Law ) French ( Hons) (University of Queensland), Grad Diploma. Marketing, (Monash University Vic), Grad Diploma Semiotics and Linguistics (Sorbonne University Paris), Cert IV Training and Assessment,  Accredited practitioner Herman International (HBDI) psychometric assesment tool.

As a brand strategist and innovation advocate, Janey’s expertise for organisations in various sectors is in developing leadership potential through collaboratively working with key stakeholders, to develop excellence in strategic planning, change and innovation, and customer orientation. Janey’s dynamic and interactive style creates executive ownership and engagement through the application of various diagnostic tools and models. As a result, her clients experience positive cultural change through improved organizational communication, and customer centricity.

To develop Change Leadership skills and strategic thinking, Janey incorporates the Hermann Brain Dominance Instrument (HBDI), a registered quantitative psychometric self -awareness tool which enables ‘whole brain thinking’ in many applications: strategic planning, team building, change leadership, creative problem solving, communication and productivity. Janey’s leadership programs interweave the HBDI assessment tool to create awareness and shift mindsets in order to facilitate executive alignment to organisational goals.

Janey commenced consulting in 2006 after tenure at the Monash University Australian Centre for Retail Studies (ACRS) as a Program Director, capitalising on her extensive 20-year senior management experience in the commercial sector, both internationally and in Australia, in Strategic Brand Management and Marketing management for Global Brands.

Janey also consults as a Program Director to various Australian Institutes of Business, responsible for the content, creation and delivery of all Strategic Planning, Customer Orientation, and Change Management contextualised senior leadership development programs. Her public programs are attended by senior delegates from a host of large legal, banking, pharmaceutical and FMCG organisations, as well as from the retail and manufacturing sector.

Janey holds multiple qualifications, both academic and professional, under her belt. In addition to her undergraduate degree in law and graduate diploma in linguistics and semiotics, Janey also earned a Post Graduate Diploma of Marketing, where she majored in ‘Buyer Behaviour’. She is also a certified practitioner for HBDI, and applies the Whole Brain Thinking Model to improve organisational communication, innovation and positive cultural change.

As a result of her wealth of experience internationally and locally in Strategic Brand and Marketing Management and her application of Whole Brain Thinking to leadership development, Janey has the ability to link core leadership capabilities such as setting vision and strategy, driving innovation and creating a customer orientation, to organisational goals and business outcomes.

Janey is passionate about creating cultural shift from an organisation-centric approach to a customer-centric approach, and assisting organisations to understand their customers and external market trends, develop their brand positioning and align their business strategy, and processes accordingly.

Janey is a qualified and highly skilled facilitator of many commercial leadership, individual and team development programmes. She quickly builds rapport with each participant in the session and skilfully draws them to participate and share their theory, case studies perspective with others. Janey delivers interactive and stimulating workshop sessions, carefully modulated with a blend of appropriate learning tools and academic models. Her workshops are structured to provide an in session application, enabling participants to transfer learnings to achieve their respective workplace objectives. Janeys workshops provide participants with the tools and models to   build core leadership capabilities such as setting vision and strategy, driving innovation and creating a customer orientation, to  create organisational goals and  achieve business planning efficiencies.

Senior Consultant

Beverlie has 20 years experience training and consulting in the key business areas of customer service, project management and team performance. Beverlie Wood is known for her strong customer focus , and ability to convey her industry experience in an engaging and dynamic way. With her diverse client background , Beverlie  has the unique ability to connect with executives and leaders  from a range of sectors.

She has provided successful consulting and training services for  a range of private and public organisations – BMW Australia, Preventia, City of Kingston, Knox city Council, City of Greater Geelong, XLT Pty Ltd.

• Effective Communication
• ‘The power of ‘Whole Brain Thinking’ ®
• Customer Centricity

Trained in Drama and with post graduate linguistics and marketing qualifications, Janey Francis is a vibrant, energetic and engaging speaker and communications specialist. Powerful communication techniques and their effect on relationships, team dynamics and team performance is her passion. Janey is fascinated by interpersonal dynamics and weaves psychometric tools, analytics, and research insights into her engaging presentations. The result is a distinctive fun filled experience which delights and inspires her audiences while delivering ideas simultaneously with concrete skills. Audience feedback includes  ‘brilliant, superb, excellent, insightful, informative’.