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On July 29, 2020

The Case for Curiosity

Curiosity can be defined as the drive to pursue new experiences and information and discover new possibilities.  It is a basic human attribute possessed by all of us. The question is- how does this relate to business and why is it important? Being curious and learning something requires us to exercise cognitive muscles that may
On September 18, 2019

Storytelling, a Communication Technique

Why tell stories? People like them. Used well, stories can add enormous impact to your communication. Stories act as powerful guides for behaviour, they teach specific lessons; they are the “glue” that holds the culture of an organisation together. Stories provide a blueprint for the way we are in this place, how we deal with
On August 24, 2019

Theresa Wiseman’s Four Attributes of Empathy

To be able to see the world as others see it – this requires putting our stuff aside to see the situation through the eyes of a loved one. To be nonjudgemental – judgement of another person’s situation discounts the experience and is an attempt to protect ourselves from the pain of the situation. To
On July 13, 2019

Why Self-Awareness Creates a Strong Culture

 We all love to think we are embarking on a continuous path of professional development. However, there is a distinct and definite cornerstone to professional development. Naturally, it just happens to be ‘self- awareness’. So how do we know if we are self – aware, and what are the consequences to this ideal state of
On June 25, 2019

Feel Empowered to Say ‘No’

As we feel the weight of the end of financial year approaching, how many of us have made the simple resolution to do less, simplify our lives,’ cut the clutter’, or in other words just learn to say ‘ No’? Whether it’s organizing an event on behalf of a group, taking on a new assignment,
On June 7, 2019

What role do ‘boundaries’ play in effective communication?

The ideal ecosystem in our personal and professional lives? – One with clear, transparent and open communication. Regardless of what tools we put into practice, this state won’t exist, however, without healthy personal boundaries. Boundaries define what we are and are not responsible for. We are responsible for our feelings, our needs and behaviors and
On May 27, 2019

Reward & Recognition – One Size Does Not Fit All

How is one employee motivated differently to another? Do they both share the same response to the same style of recognition or reward? Why is it that a simple pay rise can lead to greater fulfillment to some in the team and yet not seem to entirely satisfy others. According to research and validated psychological
On May 21, 2019

The key components of Employee Value Proposition

When we think about EVP, it is often understood as purely the salary and benefits an organization offers in exchange for an employee’s delivery of skills experience and productivity. However, with a deeper dive, EVP has many more components to it. These can be summarized as organizations: Culture, Work environment, Career opportunities, Benefits, and Compensation.
On May 5, 2019

One Size Doesn’t Fit All

Have you ever heard of a ‘push’ strategy’?. That’s the term for the old-fashioned notion of going into business with a design, product or service expertise, and then going about finding as many people as possible and advertising to them in the hope of persuading them to buy your product or services. A ‘pull’ strategy